Service When and Where You Need It.
We Are Here to Assist You 24/7.
To learn more, click the Elite Support logo:
We are proud to be one of the founding members of the Elite Support Certified Dealer Network. We were the first certified dealership in North America and in New England to become part of this network of elite DTNA dealers. This means we are held to the highest customer service standards in the Industry.
You can expect the following from Elite Support Certified Dealers:
- Faster repair turnaround and quality
- Express Assessment, most problems diagnosed within an hour of arrival
- Dependable Communication
- Managed Parts Inventory
- Continuous Improvement
Each member of our team; Managers, Service Advisors, Warranty Processors and Technicians are factory trained and certified allowing our customers an exceptional service experience on every level. We work on most makes and models of commercial trucks and trailers 24 hours a day 7 days a week –this means less down time for you, which equals greater profits for your company.
Our Maintenance Capabilities
- Manufacturer and ASE trained and certified Technicians
- 30+ Technicians and 3 Full Shifts
- Support Dealer for all DTNA branded vehicles, Freightliner, Sterling, Western Star and Thomas Bus
- Support Dealer for Crane Carrier
- Support Dealer for Caterpillar, Cummins, Detroit and Mercedes Engines
- Support and Certified Overhaul Dealer for Allison Transmission
- New England’s only dealer supporting both Thomas Built Bus and Bluebird Bus
- On-site repairs
- Express Assessment Bay
- Customized Maintenance Programs
Our Service Capabilities
- 24/7 Road Side Emergency Service
- Warranty on Wheels
- MassDot Inspections
- On-site Maintenance and Service Programs
- Private Drivers Lounge with leather recliners
- Mini kitchen and showers
- Free Wi-Fi | Vending Machines | Taxi Service | Nearby Hotel Discount